To help us provide you with the very best services at the lowest possible prices and avoid confusion and misunderstandings, we ask that you read the Terms & Conditions (the “Terms”) below carefully. By booking, registering for, making a payment towards, or participating in a tour or other travel product or service with Go India worldwide pvt ltd. (“Go India worldwide,” “we,” or “us”), you agree to the Terms that apply to that package in effect at the time of your booking. These Terms represent a legally binding contract.
Bookings & Prices
We do our best to provide accurate and up-to-date information on our website, but errors may occur. Please confirm pricing and details with us prior to making a booking.
By making travel bookings on our website or with one of our agents, or otherwise purchasing any travel services offered by Go India worldwide you warrant that 1) you are at least 18 years of age and have the legal authority to create a binding legal obligation; 2) you accept and agree to all the Terms presented herein; and 3) all information supplied by you for the purposes of that booking is true, accurate, current, and complete to the best of your knowledge.
BOOKING ON BEHALF OF OTHERS: If you make a booking for anyone other than yourself, you are considered the designated contact person for those other travelers. You represent and warrant that you are legally authorized to act on their behalf; that you have obtained all required consents; and that you will inform them of these Terms and warrant that they accept and agree to them. You are also responsible for making all payments due for your booking; notifying us if any changes or cancellations are required; and keeping the other travelers informed of all information relevant to your trip.
REGISTRATION: After you complete your booking, we’ll send you an email containing a link to a secure traveler registration form. For most packages, you must complete this form within 5 days of booking. Let us know if you are unable to complete it within this timeframe, or your booking may be subject to cancellation.
CONFIRMATION: After we receive your booking and deposit, we will confirm availability of all components and send you a confirmation email within 1–2 business days. If any option or component you selected is not available, we will alert you and give you the option to modify your booking or to cancel and receive a refund of your deposit.
From the time of your booking confirmation until your final payment; your price may only be changed if: 1) you request Changes or Customizations to your booking; 2) new or increased government taxes or fees are implemented that apply to your package or its components; 3) vendor costs applicable to your package or its components increase. Under any of these circumstances, we will inform you how your package price will be affected.
Once your booking is fully paid the package price will not change, unless: 1) you request Changes or Customizations to your booking; 2) new or increased government taxes or fees are implemented that apply to your package or its components. In either case, we will inform you how your package price will be affected.
SPECIAL MEAL REQUESTS OR DIETS: You may enter special meal requests or dietary restrictions for each traveler when you complete your registration. We will relay your requests to the airlines and our partners in destination. Please confirm meal requests with the airlines by 72 hours before departure. We cannot guarantee that your requests will be honored, and some requests or restrictions may be difficult to accommodate in some destinations.
PRICES: Advertised package prices are based on double occupancy rooms or cabins and the least expensive travel dates, departure city, hotels, and other options available, and do not include Optional Excursions or other optional items, unless otherwise noted. Your total price will vary based upon the dates, flights, hotels, and other options you select when you book.
Advertised package prices may reflect an “Instant Savings” discount. On occasion, we may also offer price reductions, sale discounts, coupon discounts, or other promotional discounts on certain packages, departures, or services. Such discounts are valid for a limited time, only apply to new bookings, and may have other conditions or limitations. Existing bookings for which a deposit has been received are not entitled to price reductions or discounts that were not valid at the time of booking.
Prices and availability are subject to change until you make a booking and that booking is confirmed. After that, your package price will not change, with some exceptions listed under Confirmation.
All advertised prices and costs are in INR. currency, unless noted otherwise.
Date change and refund:
Changes & Customizations
CHANGING YOUR PACKAGE OR DEPARTURE: Requests to modify an existing booking to change your package or to change your departure (to another scheduled departure date for the same package) are subject to availability of the new package or departure. When not covered by our Booking policy, such changes are subject to fees, which will be added to your balance due. When such requests are received on or before your final payment due date, the change fees schedule below applies. When such requests are received after your final payment due date, they are considered cancellations and are subject to cancellation fees, but any refund due to you after such fees may be applied as a credit towards the new package or departure. In either case, and regardless of our Booking policy, if the total price of the new package or departure you select (including all selected options and any applicable fees payable to Go India worldwide) is more than your previous total, you are responsible for paying the difference, which will be added to your balance due. If the total price of the new package or departure you select is less than your previous total, we will apply the difference as a credit to your balance due, or if you have already paid in full, refund you the difference.
CUSTOMIZATIONS: If you wish to arrange flights from other cities or otherwise modify or customize one of our packages, please make your request when you book or contact us prior to booking. If you wish to make changes to an existing booking, please contact us as soon as possible. We will let you know if your request is possible and the cost. After your final payment due date, changes to your package are usually difficult and may involve significant additional cost.
Requests for significant changes to our packages, particularly those involving flights, including upgrading your flight cabin, departing and/or returning to a different city, modifying your travel dates, adding or changing destinations, or combining two packages, are considered Customizations. We quote Customizations once you have made a booking and paid a deposit. We will research the best options and send the quote, including a tentative flight schedule if relevant, usually within 5 business days. If you request a Customization involving flights departing more than 330 days in the future, we will provide you with an approximate quote and flight schedule based on information available at the time of your request. Once those flights come in range, approximately 330 days prior to departure, we will send you an updated quote and schedule.
Quotes are valid for a limited time. Once you accept our quote, we will add the amount to your balance due. Some customizations may require immediate payment while others will be payable by your final payment due date. Once a Change or Customization has been quoted, accepted, and confirmed, it is generally subject to the same cancellation policy that applies to your package, with the exceptions listed under Carefree Booking policy.
For some Customizations involving flights, quoted prices cannot be guaranteed until flight tickets are issued. In this case, you can choose to pay the cost of the flights immediately to lock in your airfare, and we will issue the tickets immediately. Once flight tickets are issued, they are subject to any applicable airline policies and are generally unchangeable and nonrefundable.
EXTENDED STAYS: On some packages, you may be able to extend your stay by departing after and/or arriving before the scheduled dates. We can arrange modified flight dates, extra hotel nights, and/or transfers, subject to availability and other restrictions. See Changes & Customizations for more information.
CHANGE FEES: Except when covered by our Booking policy, most Changes and Customizations are subject to fees. When you request a change, we will advise you of the applicable costs and fees or include them in your quote.
NAME CHANGES: Due to government and airline requirements, you must provide us the names of all travelers, including titles such as Jr. or Sr. and any multiple first, middle or last names, exactly as they appear on each passport. These are typically entered on our registration form. After you submit the registration form, any name changes (due to errors, marriage, or other reasons) should be reported to us immediately. Any errors that are not corrected prior to travel could prevent you from boarding your flights or your entry to some countries and may require the purchase of new airfare.
AIRLINE & OTHER VENDOR FEES: In addition to the change fees charged by Go India worldwide, Changes or Customizations may also incur additional fares, fees or penalties from our vendors, particularly by our airline partners. When you request a change, the quote we give you will include these charges. If your package includes flights or you have added flights to your booking, note that once we issue flight tickets, those tickets are governed by airline policies and are generally unchangeable and nonrefundable. Any change affecting your flights (including change of traveler names, airports, departure date, or return date) requested after tickets are issued usually requires the payment of airline-imposed fees or the purchase of new airfare, which will be added to your balance due.
Cancellations
Cancellations by You
If you elect to cancel your booking for any reason, you must notify us in writing. Cancellations are subject to fees which vary by your date of booking, your date of cancellation, and by package; select a package for details. Cancellation fees may change at any time, and your booking is subject to the schedule in effect at the time of booking. A copy of the Terms and fee schedule that govern your booking should be available under Your Booking or attached to your booking receipt email.
When you cancel, we will refund all monies paid, minus:
Your deposit or the applicable cancellation fee, whichever is greater
The cost of any issued flight tickets if nonrefundable, or any cancellation fee assessed by the airline if refundable
When you request cancellation, we will advise you of the total of these fees and your total refund, if any. In some cases, as indicated in the fee schedule, some or all of the cancellation fee we withhold may be applied as a Travel Credit, which does not expire and can be used toward any future booking.
If you make a booking for two or more travelers, it is possible for one or more travelers on that booking to cancel while allowing the remaining traveler(s) to continue. Cancellation fees will only be assessed on the cancelling travelers. If such a change requires any double occupancy rooms or cabin to be converted to single occupancy, the remaining traveler(s) are responsible for any applicable single occupancy rates, which will be added to their balance due. In some cases, it may be possible for a new traveler to be added to a booking replacing another traveler. If so, a name change fee will apply, as well as any applicable airline & other vendor fees, particularly for any issued flight tickets.
Cancellations by Us
Most of our advertised packages require a minimum number of travelers to operate. We reserve the right to cancel or reschedule any departure due to insufficient demand, unsafe conditions, events beyond our control, or any other reason. If we cancel a departure, we will notify you prior to the final payment due date (unless the cancellation is due to an unforeseen situation that arises after that) and offer alternate dates of travel or a full refund. We also reserve the right to cancel a specific booking or remove a specific traveler prior to departure, at our own discretion, and refund all monies paid to Go India worldwide
We are not responsible for any incidental expenses or consequential losses that you incur as a result of a cancelled booking, including but not limited to loss of earnings, loss of enjoyment, or the cost of any connecting flights, accommodations, airport transportation, visas, document fees, vaccinations, or other services you may purchase that are dependent upon the operation of your trip. Where possible, we recommend that you wait until after your final payment due date to purchase any such services.